COVID-19 Vaccine Update

We are scheduling vaccine appointments for eligible patients. We anticipate long wait times. Thank you for your patience. Please visit our vaccine page for the most up-to-date information.

More COVID-19 resources: Testing | Patient safety | Care and services | Visitor policy 

 

Virtual Care

Receive personalized healthcare when and where you want it

UW Medicine brings board-certified doctors to you through two virtual care offerings: telemedicine visits and on-demand virtual care.

Telemedicine Visits with UW Medicine Doctors

Visit a UW Medicine doctor like you would in person — by secure video instead. You’ll receive the same personalized medical care as you would in a face-to-face visit. Discuss your current health concerns, manage chronic conditions or receive a specialty consultation — from the comfort of your own home.

Schedule online in eCare
Call 206.520.5000

24/7 On-Demand Virtual Care with 98point6®

Receive the care you need 24/7 from board-certified doctors, provided by our partner 98point6®, who can diagnose and treat illnesses and injuries. Easily accessed by the text-based app, UW Medicine On-Demand Virtual Care offers anywhere, anytime healthcare that is coordinate with UW Medicine.

Learn more about personal plan subscription

Telemedicine Visits with Our UW Medicine Doctors

Since the start of the COVID-19 pandemic, we have greatly expanded our telemedicine services so patients can get the primary and specialty care they need from home. A UW Medicine telemedicine visit is a covered benefit for most insurance plans (double-check with your health insurer). All visits are safe, private and secure. And our UW Medicine interpreter services are available.

How to schedule your telemedicine visit

How to schedule your telemedicine visit

Call 206.520.5100 to schedule a telemedicine visit with your UW Medicine doctor during regular business hours.

OR

Log in to your eCare account and book online (available at most locations).

When it is time for your appointment to begin, use the “Begin Video Visit” button in your eCare account. If you don’t have an eCare account, you’ll be sent a link for your appointment, simply click on the link to start your visit. You can also sign up for an eCare account.

Prepare for your telemedicine visit

Prepare for your telemedicine visit

A telemedicine visit is similar to an in-person appointment with your doctor. During the visit you’ll talk about your current health concerns. To prepare, follow these instructions on how to use Zoom. A member of your care team may review patient consent forms with you if necessary.

Prepare for your telemedicine visit

Schedule telemedicine visits for many health concerns, such as:

  • Acute care (for an illness, injury or infection)
  • Behavioral health
  • Chronic conditions
  • Follow-up care
  • Medication management
  • New pregnancy
  • Pre-surgical evaluation
  • Primary care check-up
  • Reviewing test results with your doctor

In-person visits

Sometimes a physical examination is a necessary part of your doctor visit.

Schedule an in-person appointment for the following health concerns:

  • Physical exams such as a pelvic exam
  • Skin cancer check
  • Injections, such as a flu shot
  • And more

For in-person care, UW Medicine has made in-person appointments even safer with mask requirements, physical distancing, mandatory staff screening and more.

Make an Appointment